Property Management Support Services2024-01-24T15:46:31+00:00

Property Management Support Services

We are a property management company who can provide property owners and landlords with personalised support services which help with the daily running of residential block properties and rental property. Your dedicated residential property manager can oversee all of the below to make sure your properties always run smoothly and efficiently.

Accounts
A team of dedicated and experienced accounts personnel including a Finance Manager. The accounts personnel are responsible for maintaining all of the financial records for the properties and developments we manage.

Credit Control
We have a team of credit controllers who assist the Property Managers in ensuring that the service charge on their development is collected and where necessary action is taken for recovery.

Property Management Support Services

We are a property management company who can provide property owners and landlords with personalised support services which help with the daily running of residential block properties and rental property. Your dedicated residential property manager can oversee all of the below to make sure your properties always run smoothly and efficiently.

Accounts
A team of dedicated and experienced accounts personnel including a Finance Manager. The accounts personnel are responsible for maintaining all of the financial records for the properties and developments we manage.

Credit Control
We have a team of credit controllers who assist the Property Managers in ensuring that the service charge on their development is collected and where necessary action is taken for recovery.

QUALITY ADMIN SUPPORT, BESPOKE MANAGEMENT SYSTEMS & DEVELOPMENT

General Administration Support
We also employ a team of support personnel including secretarial and Property Management Assistants who support the Property Managers in their roles.

Regular meetings are held with all Property Managers to discuss various issues affecting their role and to enable the Property Managers to give feedback on any particular subject matter. These meetings enable us to keep up with changes in the marketplace and ever-changing legislation, which has a direct impact on the role of Property Managers.

Dealing with Enquiries (Property management answering service)

We are passionate about great communication and our answering services will respond to all telephone enquiries within twenty-four hours and written correspondence (including email) within five working days, whether it be for prospective tenants or property maintenance enquiries.

Property Management System

All our staff has access to a bespoke property management software system (QUBE) which enables us to properly administer all matters relating to the developments we manage. Qube is applicable to all land usages and mixed portfolio management. The accounting facilities it provides are fully compliant with RICS and the  ARMA requirements. It ensures all developments are fully in line with the requirements placed on managing agents with regard to service charge accounting as defined by the Common hold and Leasehold Reform Act 2002.

Training and Development
Scanlans Property Management actively encourages the development of our own staff, in turn, helping them to achieve our aim of providing a quality service to all of our clients. We are pleased to state that 80% of our Property Managers are MIRPM Part II qualified.

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My Scanlans

My Scanlans will give you all the latest updates, documents and status on your property from your Personal Property Manager service.

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