Working with the Directors, they were able to instigate services specifically tailored to that development, where a professional approach to aspects of property management, i.e. regular Directors meetings, Annual General Meetings, the employment of Building Surveyors to carry out planned maintenance reports for medium to long term cyclical maintenance requirements and leaseholder meetings to identify concerns/ideas for improving the management of the development.

A number of the Directors at the four developments owned properties in different blocks and as such there was an overlap of Directorships across the four sites. On seeing how well Scanlans were managing one development, the Directors of the site adjacent contacted Scanlans and after several meetings were convinced by their approach, and disinstructed their Managing Agents and appointed Scanlans. Since then services were employed over two sites using a specialised care taking service to provide daily attendance and maintenance upkeep including an out-of-hours service, in order that major maintenance incidents could be acted upon as soon as possible and limit the damage caused, for example, from leaks or other incidents.